Patient account aging reports can be generated through practice management software

Today, the success of your entire organization is contingent on the business side of healthcare!

AdvoCare is a Web-based, HIPAA compliant, practice management system that runs on a variety of hardware configurations. As a powerful, yet easy-to-use system, AdvoCare provides all the functionality and flexibility necessary in managing a small medical practice, billing service or larger healthcare provider organization. Our one-stop approach to software development helps ensure that all of your medical management needs are addressed, from HIPAA-ready medical billing to patient scheduling and claims tracking. Regardless of your organization’s size or requirements, AdvoCare Medical has the medical applications necessary to provide a solid foundation for the future growth of your medical business.

AdvoCare includes:

  • HIPAA-ready electronic billing software
  • Security features to protect patient and billing information
  • Flexible infrastructure that is scalable to any size
  • Customizable features to meet the unique needs of your organization
  • Robust reporting and interactive features that provide a high return on investment
  • Supports Individual User Logins with Variable Access Rights

Patient Management

  • Patient files track demographic information and multiple insurance providers (primary, secondary & tertiary)
  • Set recall notes concerning patient-related issues, billing, and more
  • Save time-stamped notations about patients, billing issues and more
  • Multiple windows can be open simultaneously

Search Features

  • Quickly search for a variety of information, including patient data, payment information and more
  • Quickly access menu options using your mouse’s right-click button
  • Multiple windows can be open simultaneously

Medical Billing & Accounts receivable

  • Submit and track the status of primary, secondary and tertiary claims
  • View and edit claims prior to submission
  • Process to clearinghouses, insurance carriers, Medicaid, Medicare, and Blue Cross / Blue Shield
  • Claim files display patient co-pay amounts
  • Multiple validations ensure clean claims
  • Structure procedure sets to ease the billing process
  • Establish claim defaults on a patient-by-patient basis

Payments

  • Post and track capitation payments by insurance carriers
  • Manual payment posting into proper patient’s file
  • Process secondary claims while posting the primary claim
  • Post single or batch payments
  • Track patient charges and remittance history

Statements

  • Generate summary of receivables and view unpaid claims by doctor, patient, date and more
  • Generate patient invoices and statements, individual or batch
  • Custom messaging per statement

Billing Customization

  • EDI module for connectivity to a variety of payers
  • Create and edit an unlimited number of fee schedules
  • Create and edit an unlimited number of procedure sets
  • Create individual or batch invoices
  • Establish uniform charges for commonly used procedure codes
  • Patient’s co-pay amount conveniently displayed in patient records & encounters
  • Create an unlimited amount of Insurance plans

Management Reporting

  • Fully customizable reports
  • Sort data based on a variety of options
  • Preview reports on-screen before printing
  • View the HCFA 1500 before printing
  • Dunning messages per aging report time period in patient statements
  • Generate aging reports on past due accounts
  • Generate reports of patients and customers with credit balances
  • Print/preview detailed accounts receivable reports based on types of insurance carriers
  • Fully customizable capitation reporting
  • Daily journals available by operator
  • Generate patient ledgers by individual or multiple patients to review charges and payments

Traditionally, receivables are tracked based on 30-day increments – different actions are scheduled depending on whether a receivable is 30 days old, 60 days old, 90 days old, etc.

But each payer a medical practice deals with operates on its own schedule. Only a software system that enables the daily aging of your receivables can allow you to take action with each payer at the right time.

Power Your Practice understands the financial challenges medical practices are facing and is here to help. Every week during our A/R Best Practices series, we’re describing the must-have features managers need to look for in practice management systems to manage and collect all of their receivables.

Payer Schedules Vary – Take Action at the Right Time

Two receivables that are 30 days old could require completely different actions if they’re from different payers. Therefore, the 30/60/90 model is no longer applicable.

For example, a practice may typically receive payments from Medicare in 14 days, whereas they must wait 40 days for a regional payer to pay. If the practice follows up on unpaid claims after 30 days, the action is way too late regarding the Medicare claim, but way too early for the regional payer claim.

A practice’s best bet is to act on claims based on each payer’s individual schedule. That can’t be accomplished with a manual process, so it’s important to use a system that allows for daily aging of receivables.

Those systems can automate collection incidents – for example, generating a letter, resubmitting a claim, or creating a collection incident and sending it to the collector’s queue – on outstanding claims to make sure the practice is taking the right action at the right time.

That gives practices several tangible benefits:

1. Faster collections – Practices improve their days’ sales outstanding (DSO) figures because they can ask for payments as soon as they’re considered late. And the sooner the practice follows up on late payments, the lower the likelihood that the claim will become lost or ignored.

2. Improved staff productivity – A/R staff members are automatically notified when collection incidents are needed so they don’t need to spend time manually tracking claims.

3. Less money left on the table – Automatically tracking outstanding claims ensures that no lost or ignored claims slip through the cracks and that the appropriate action is taken for all of them.

How does your system monitor receivables?

Next week, we’ll discuss the importance of using practice management software that automates your workflow.

Patient account aging reports can be generated through practice management software

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