Remote Desktop can t connect to the remote computer for one of these reasons RD Gateway
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What causes Remote Desktop connections to fail in Windows?Although there can be a number of reasons due to which the Remote Desktop connection can fail in Windows, the most frequent cause is having an unstable internet connection or mismatching login credentials. Apart from these reasons, there are some other known causes for the Remote Desktop functionality to break in Windows 10. These are:
You can follow some of these solutions below in order to get your RDP in Windows to work correctly. Solution 1: Change/Tweak your Firewall SettingsThis thing is a must to do if you are having problems with RDP. Most of the times your firewall will block some incoming and outgoing connections by default. If you have a strict firewall policy setup, then, unfortunately, you will not be able to connect to a remote computer. If the Remote Desktop feature has been blocked or not allowed through Windows Firewall, then you need to allow it. To do that, it is pretty simple and easy, follow the instructions given down below:
Solution 2: Allow Remote Desktop Connections if not allowedAnother thing you need to check is whether the Remote Desktop connections are allowed in your Windows or not. If that functionality is blocked, even if you allow Remote Desktop through Firewall, Remote Desktop connections would not work. To check that, do the following:
Solution 3: Reset your Remote Desktop CredentialsMost of the time, when you have saved the credentials for a specific remote computer and you want to connect to another remote computer, then you will get an error because the credentials are not matching. It is because you have saved the Remote Desktop credentials and the other computer with whom you are connecting to, has different credentials. In order to reset or remove RDP credentials in Windows 10, perform the following actions:
Solution 4: Add the Remote Computer’s IP address to your hosts fileOne more thing that you can do is to add the remote computer’s IP address to your hosts file. Some users have problems when they want to connect to a remote computer whose IP address is not in their hosts file. To do that, do the following:
Solution 5: Adding the RDGClientTransport KeySome users have been able to fix their problem with Remote Desktop Connections in Windows by doing a registry tweak. You will have to create a new DWORD key in the Windows Registry which will force the RDP to use RPC/HTTP connections instead of HTTP/UDP. Here’s how to add the key:
Solution 6: Changing Network PropertiesIn some cases, the error might be triggered due to the network that has been set up as Public. Therefore, in this step, we will be changing it to private. For that:
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RDP error: This computer can’t connect to the remote computerLet’s try to figure out how to fix an RDP connection error This computer can’t connect to the remote computer. It occurs when you try to connect to a remote computer or Remote Desktop Server (RDS) using the built-in Windows RDP client (mstsc.exe). The problem looks like this: when you try to connect to a remote Windows server/desktop via RDP, the mstsc.exe client freezes for a minute, and a window with the following RDP error appears:
Check the RDP Network ConnectivityFirst of all, check if the remote computer is accessible from your device over the network, and the default Remote Desktop port (TCP 3389) is responding (and not blocked by firewalls). Make sure the DNS address of the remote RDP host is correctly resolved from your computer. Use the following commands: nslookup rdp_server_name1 ping rdp_server_name1If the DNS name is not resolved properly, check your DNS settings or try connecting to a remote host using an IP address. You can check the RDP port availability on a remote server from a client workstation using: The Telnet client: telnet rdp_server_name1 3389PowerShell 4.0 and higher: Test-NetConnection rdp_server_name1 -Port 3389 -InformationLevel Quiet
PowerShell all versions: New-Object System.Net.Sockets.TcpClient).Connect(‘rdp_server_name1’, 3389)If port 3389 is unavailable, you should check if the Remote Connection is enabled on the remote server (right-click on Start button > Settings > System > Remote Desktop > Enable Remote Desktop). You can remotely enable Remote Desktop on a Windows computer by changing the fDenyTSConnectionsregistry. |