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Hi,
When users try to login in RDS, server doesn't allow to login and producing error in the login window as the service is unavailable.
Only one physical server that got 2 VMs [DC & RDS]. , both are Windows Server 2012 R2.
Licensing server has been configured to User CAL.
Intermittently this error is happening as shows in the image, users complained 3 times within this week. In another 10 min, works normally. Can anyone suggest any solution?
Friday, September 11, 2015 3:37 AM
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Hi,
It appears your server is having an issue communicating/authenticating/other with AD. I believe that error code indicates logon failure.
Please check your RDSH server as well as the DC for warnings/errors in order to give you clues. For example, are you seeing security audit failure events on the DC around the time these problems occur?
Thanks.
-TP
- Proposed as answer by Amy Wang_ Wednesday, September 30, 2015 5:56 AM
- Marked as answer by Amy Wang_ Monday, October 5, 2015 7:41 AM
Friday, September 11, 2015 11:45 AM
Windows Remote Desktop Services [Session Host Role]
This SAM template assesses the status and overall performance of a Microsoft Windows Remote Desktop Services Session Host Role by monitoring RDS services and retrieving information from performance counters and the Windows System Event Log.
Prerequisites
WMI access to the target server.
Credentials
Windows Administrator on the target server.
All Windows Event Log monitors should return zero values. A returned value other than zero indicates an abnormality. Examining the Windows system log files should provide information pertaining to the issue.