What applies to any business that sells its products or services directly to consumers online?
What is e-commerce? E-commerce is the buying and selling of goods or services via the internet, and the transfer of money and data to complete the sales. It’s also known as electronic commerce or internet commerce. Show
Online selling has changed tremendously since it began; the evolution and history of e-commerce is fascinating – and it’s advancing at an even quicker pace today. Today, questions about e-commerce usually center around which channels are best to execute business online, but one of the most burning questions is the appropriate spelling of e-commerce. The truth is, there isn’t any one that’s right or wrong, and it usually comes down to preference. Here’s a few of the variations of how e-commerce is spelled:
(In other words, “what is e-commerce” is far easier to answer than how to spell it, so we may have to agree to disagree on the proper spelling). 2022 commerce trends show CX needs a reboot2022 commerce and e-commerce trends revolve around tech stacks, customer data, customer service, supply and demand, and overall CX. Types of e-commerce and examples of how they workAs commerce continues to evolve, so do the ways that it’s conducted. Following are the most traditional types of e-commerce models and examples of what they mean:
How B2B industries tackled COVID challenges and wonFind out how B2B industries like manufacturing and high tech transformed amid the pandemic. Manufacturers had an important realization: Your buying experience should be simple, even if your products aren’t. This is a valuable takeaway for every industry. Direct to consumer e-commerce: DTC is breaking barriers and driving BIG results in e-commerceDirect to consumer (D2C or DTC) has seen a massive surge since the advent of the pandemic, as brands who didn’t embrace D2C e-commerce were caught scrambling to adapt. From CPG to wholesale to automotive and more, every industry is now paying attention, hoping to better engage customers and deliver what they want. Direct to consumer e-commerce is the newest model of ecommerce. D2C means that a brand is selling directly to their end customer without going through a retailer, distributor, or wholesaler. Subscriptions are a popular D2C item, and social selling via platforms like InstaGram, Pinterest, TikTok, Facebook, SnapChat, etc. are popular platforms for direct to consumer sales. DTC business models are being adopted by consumer brands that are hoping to improve their bottom lines with a direct-to-consumer (D2C) strategy, including:
What is social commerce? Definition, examples, statsSocial commerce is the use of a social platform for e-commerce sales, and it's huge: By 2027, it's projected to drive $604 billion in sales. What is e-commerce: Examples of delivery modelsEveryone from independent freelancers to small businesses to the largest of corporations can benefit from the ability to sell their goods and services online at scale. Here are some examples of types of e-commerce delivery models:
Killing it: Successful e-comm sitesE-commerce accounts for trillions of dollars in sales every year. Today it’s almost inconceivable that a company wouldn’t be using a digital space to drive sales and bottom lines. Here are some of the top e-commerce companies:
Think you’ve got e-commerce game? Take our 60-second quizand find out!What’s poppin’: The e-commerce trends that are changing how we buy, sell, and consumeThe e-commerce trends that are here to stay, no matter what:
The future of commerce: 3 trends shaping how we buy and sellWith commerce constantly evolving, how can your business keep up with the latest trends and plan for the future? We've got you covered. Benefits of e-commerceOnline commerce offers a plethora of benefits, from selling everywhere to personalized experiences that drive loyalty – and e-commerce provides a 24/7 storefront. Let’s look at some of the biggest benefits of e-commerce:
Summer humdrums, but short on vacation days? Our CX webcast series has the latest commerce, customer data, marketing, sales, & service research – AND – a chance to win an Oculus*.Register today HERE!*The lawyers said we have to say this:
|