Do I need to make a police report for a car accident Singapore?

Published

January 10, 2022 at 5:00 AM

SINGAPORE - Vehicle owner Lim Gee Wee, 44, recently wrote to The Straits Times Forum about his plight of not being able to claim from the alleged perpetrator after getting rear-ended.

ST looks at what you should do when you get into an accident while driving, and how to make sure your claims are not rejected.

1. What should I do at the scene immediately after the collision?

If anyone is injured, call for medical assistance and the police immediately.

In cases where there is a fatality or someone needs to be taken to hospital, a police report must be made.

Make sure to take photos of the scene and capture the damage to all vehicles involved in the accident.

Exchange particulars, including your vehicle number, contact details and information on your vehicle insurer, with the other party. Failure to do so constitutes a traffic offence.

2. How do I protect myself and make sure I can file claims against the other party?

Report the accident to your insurer within 24 hours, regardless of whether you are at fault, and even if a private settlement has been reached between you and the other party.

This is a requirement for the insurer to take on your case should the other party file a claim against you, or if you wish to file a claim against the other party.

If you do not do so, your insurer may, in the worst case, repudiate liability, after which you have to foot your own legal bills and other costs if the other party makes a claim against you.

The insurer may also dock your no-claims discount or refuse to renew your policy when the insured period is up.

Note that filing a police report is not the same as making a report to your insurer. Reporting to your insurer also does not automatically lead to a deduction of your no-claim discount.

3. What happens if the other party does not report the incident to his insurer? Can I still get my money?

Yes, as long as you report it to your insurer within 24 hours of the accident. Even if the other party's insurer repudiates responsibility, your insurance company will still foot your bill.

They will then take the matter up with the other party's insurance company. This is probably the easiest way.

You can also try taking your vehicle to an authorised motor workshop to see if it will take on your case. Motor workshops can also take steps to make claims from the other party's insurer, though they will probably inflate repair costs.

4. If I did not make a report to my insurer within 24 hours, what can I do to still try to get my money back?

You should call your insurance company to ask what your next steps are, though you may be on your own when it comes to recovering costs.

In such situations, you can file a complaint at the Financial Industry Disputes Resolution Centre, applicable for non-injury motor claims below $3,000. No legal costs are charged and a ruling is binding on the insurance firm.

You can also e-mail the other motorist and his insurer about the accident to kick-start a legal timeline where the insurance company and the claimant can negotiate before legal action is commenced.

You can search for the other party's insurer on a Land Transport Authority database for a nominal sum of about $7.

You can also hire a lawyer to do this and handle the settlement of your claims. If no legal writs are required, the bill will likely be less than $1,000.

Do I need to make a police report for a car accident Singapore?

  • The Motor Claims Framework (MCF) was set up to provide a clear and consistent procedure for the reporting of motor accidents.
  • It is fully supported by all insurers in Singapore and provides motorists with an enhanced claims experience.
  • Benefits of making an accident report:
    • you get to enjoy hassle-free and quality-certified repair services provided by Authorised Workshops; and
    • helps you to avoid potentially higher costs from exaggerated claims.
  • All accidents must be reported to your insurer within 24 hours (or by the next working day)
    • regardless of how trivial,
    • even when there is no visible damage on your vehicle; and
    • irrespective of whether you are claiming from any insurers or third parties.
  • Failure to report a Motor Accident:
    • you may find yourself in a position of having your claims prejudiced or declined later by insurers,
    • failure to comply with the new policy condition will be seen as being “in breach” of the policy terms and conditions. Any non-compliance of this Policy Condition will result in a loss of your No Claims Discount (NCD) upon renewal of your policy
  • What to bring along when filing an Accident Report:
    • Owner’s NRIC;
    • Driver’s NRIC & Driving License;
    • Certificate of Insurance (please check validity period of your insurance certificate to ensure it is the latest copy);
    • Company Stamp (if vehicle is registered under a company)
    • Authorisation Letter/ Email from owner if driver is not the owner/ policy holder
    • Your accident vehicle (for photo-taking at the Approved Reporting Centre)
  • It is necessary to make a police report prior to making an accident report when the accident involves:
    • Injury or fatality (injured party conveyed to hospital by ambulance or certified by a doctor to require at least 3 days of MC)
    • Government vehicle or government property
    • Foreign-registered vehicle
    • Pedestrian or cyclist
    • Hit-and-run accident
  • Progressive Car Care Pte Ltd is the Approved Reporting Centre and Authorised Workshop for the following insurance companies:
    • AIG Asia Pacific Insurance Pte. Ltd.
    • Auto & General Insurance (Singapore) Pte. Ltd.
    • AXA Insurance Pte. Ltd.
    • Direct Asia Insurance (S) Pte. Ltd.
    • ECICS Limited
    • EQ Insurance Company Limited
    • ERGO Insurance Pte. Ltd.
    • FWD Singapore Pte. Ltd.
    • India International Insurance
    • MSIG Insurance (Singapore) Pte. Ltd.
    • QBE Insurance (Singapore) Pte Ltd
    • Tokio Marine Insurance Singapore Ltd
  • It is important to avoid all unauthorized tow-truck and repair workshops for the purpose of accident reporting. Only Reporting Centres/ Workshops authorized by your insurer has rightful access to the system required for filing of accident reports.
  • Please feel free to contact us if you require any assistance in making your accident report and our claims advisory officers will provide you with the necessary information.

Reference: http://gia.org.sg/pdfs/Industry/Motor/MCF2010_Brochure.pdf

Do I need to make a police report for car accident?

It is necessary to make a police report prior to making an accident report when the accident involves: Injury or fatality (injured party conveyed to hospital by ambulance or certified by a doctor to require at least 3 days of MC) Government vehicle or government property. Foreign-registered vehicle.

Is it an Offence not to report a car accident in Singapore?

Policyholders face serious consequences if they fail to file an accident report, as this constitutes a breach of the insurance policy condition. The insurer is entitled to repudiate liability, resulting in the insured's loss of protection under the policy.

Do I need to report a minor car accident?

– Always notify your insurers if you are involved in an accident, however minor it may be and regardless of whether there is any damage. If you are involved in an accident and do not wish to make a claim on your policy you can simply advise your insurers about the accident 'For notification purposes only'.

How do I report a car accident in Singapore?

Report the accident to the police (if needed) You also have to call the police at 999 if the accident involves: Fatalities. Pedestrians/cyclists. Hit-and-run cases.