East coast car rentals reviews cairns năm 2024

Welcome to East Coast Car Rentals, where innovation, iconic Australian spirit, and unforgettable travels come together to make your adventures truly extraordinary.

As one of the largest and leading independent car hire providers in Australia, our top priority is helping you with affordable rates, and fantastic customer service. With 13 key city and airport locations across the country, you’ll find there’s never been a better time to rent a car from East Coast Car Rentals.

East Coast Car Rentals shuttle bus met our evening flight from Perth WA. They took us to their office where we completed the paperwork and collected our upgraded car a Mitsubishi Outlander. Great car, immaculately clean, plenty of room for passengers and luggage. Returning the car was easy and efficient. I would use East Coast Rentals again.

Date of experience: 12 February 2024


Outstanding experience!

East Coast Car Rentals have been the best! Excellent customer service throughout our car rental experience on the Gold Coast. The shuttle service was seamless and we appreciated the simple website to use and book! Staff were super friendly, knowledgeable and the car provided was immaculate! We had a bit of a mishap with car keys which was our fault. The staff at the East Coast Car Rentals branch in the Gold Coast went out of their way to assist with the situation and were very understanding to us throughout. Thank you all so much!

Date of experience: 18 February 2024


Brisbane to Cairns - Perfect Hire

Picked up our car in Brisbane. we requested pick up an hour earlier than planned which was accommodated without issue. Car was spotless & perfect and performed flawlessly in our journey to Cairns. Drop off and transfer to airport was quick & easy. Highly recommend.

Date of experience: 09 February 2024


Top Notch Company

Excellent experience from start to finish. Very helpful staff who provided great support/advice when needed. We will definitely use this company again.

Date of experience: 11 February 2024


Reliable team

My flight was delayed from Brisbane to Sydney. I contacted them before I left (ALWAYS DO THAT BEFORE YOU FLY IF DELAYED) They responded again when I arrived and stayed open with a pick up just for me. 100% great customer service.

Date of experience: 11 February 2024

Reply from East Coast Car Rentals

5 days ago

Hi Peter, Thank you so much for sharing your experience! We're delighted to hear that our team was able to accommodate your delayed flight and provide you with great customer service.


Great service & car rental

Great service - very efficient transfer to & from collecting point - clean, tidy car - well done Team 👏

Date of experience: 10 February 2024


First time rented with them and they…

First time rented with them and they were excellent. Only just off Adelaide Airport, so very quick and efficient shuttle ride. Friendly, helpful staff at desk. Nothing was too much trouble. Due to some family issues had to bring the car back a week early and much to my surprise and delight they refunded me some money(after taking a small fee) which I thought was very fair. Car was almost new too. Would definitely use again and recommend

Date of experience: 17 January 2024


Friendly and helpful staff

Smooth transition from airport to rental car hire place and return. Nice little MG. Indicators were on the opposite side to usual, which was a nuisance. The TPS (tyre pressure sensor) was displaying for the duration of rental, which was disconcerting. I also noticed it had been noted and written on the corner of the windscreen. Staff were friendly and helpful.

Date of experience: 23 January 2024


Great service!

They have free transport from the airport to the store and the pick up service was very quick. Staff were lovely and the process was very smooth, highly recommend!

Date of experience: 14 February 2024


Very satisfied

Good service and rates. Pick-up from Brisbane Airport worked well. Pleasant staff. Good-quality car.

Date of experience: 05 February 2024


Best Customer service experience

The staff here at the Sydney office are amazing compared to the other rental giants. The gentleman on the bus was amazing, he made our trip seamless to the office location, I hope his back gets better. The Staff inside the office is amazing, although it was busy they greeted me with a smile, and explained every detail. The prices here are very cheap compared to the quality of service provided. I don't think I will ever swap to a different company if east coast is operating in the area.

Date of experience: 08 February 2024


Our experience was fantastic our driver…

Our experience was fantastic our driver was Terry!! He was so friendly and chatted with us about the business and how many eastcoast depots there are . The car we hired was fantastic and we cannot fault the service we received at all ! Would definatley use this company again

Date of experience: 11 February 2024


A good system at the Hobart office of…

A good system at the Hobart office of checking in, they provide a full set of photos of the car by email that they take in front of you just prior to you being given the keys. The car was excellent, modern, low kms, clean and fresh. I'd probably request the same car next time (Nissan Qashqai) despite having a Hybrid Corolla in Sydney a week later and it being better on fuel - the Corolla was nowhere near as good re user friendly technology and climate control. East coast provides a shuttle service of our two trips, the second driver was excellent, personable and a steady driver whereas the driver of the first one was friendly enough but I got motion sick and his driving could have been smoother. Oh and competitively priced.

Date of experience: 19 January 2024


Hired a car in Brisbane and Melbourne…

Hired a car in Brisbane and Melbourne from East Coast Car Rentals. The collection staff at both airports were great. Easy car collection and drop off. Definitely will use them again.

Date of experience: 22 January 2024


I only use East Coast Car Rentals

I only use East Coast Car Rentals, and i think Sydney is my favourite city to rent from. CONRAD, he is incredible, he remembered my name after only one visit. Which made me keep going back. The cars are lovely and clean and the staff are so efficient. I never have to wait long from getting from the terminal to driving away in my rental! Only downside, is my next trip is in Perth, and well it's the West Coast. Highly recommend l!

Date of experience: 30 January 2024


Excellent customer service

We chose East Coast Car rentals because of the great reviews, much better than other car hires. They definitely lived up to it. We rented a great car, really clean, prompt pick up etc. We then needed to change our plans because of a cyclone and East coast were super accomodating and we were able to extend the car for a few more days. This was with minimal cost too, as we ended up returning it to the same drop off location so the different drop off location fee was waived. I would definitely use them again and would thoroughly recommend them.

Date of experience: 18 January 2024


Great Team and Cars

Our 3rd time from Maroochydore and we've had an equally great experience. Top little MGs, great counter service, reliable shuttles from t/f airport, team all have terrific personalities. Pricing is v fair and I'd recommend to anyone. JH and PG

Date of experience: 11 January 2024


Great cars & great service

Easy booking, prompt answering of calls with minimal "press # for this, press # for that" nonsense - just friendly, efficient & helpful staff. This is the 2nd time I've booked a car from the Sunshine Coast airport. Shuttle pick up was quick & easy, as was car collection & return. Car was clean, very new and well maintained & prices very competitive. Definitely book with East Coast Car Rentals again. Thank you.

Date of experience: 05 February 2024


Great Service with Great Vehicles

We booked online with ECCR and experienced excellent service from airport pick up, service desk to final smooth efficient check out and ride back to the airport. The MG was perfect for our 9 day journey to the Sunshine Coast and back. The only downside was non-Australian turn indicator and wiper controls... a minor inconvenience after 10 previous days of driving a standard equipped vehicle . Cheers.

Date of experience: 29 January 2024


We stayed in Australia for a few months…

We stayed in Australia for a few months and hired 3 cars from East Coast and everything went really smooth with no hassle from pick up to drop off.

Hayley at the Melbourne office was excellent and so helpful and supportive with our upgrade.

Date of experience: 09 January 2024

Reply from East Coast Car Rentals

11 Feb 2024

Hi Paul,

Thank you for choosing East Coast Car Rentals during your stay in Australia! We’re thrilled to hear that your car hire experience was smooth and hassle-free.

Our team takes pride in providing excellent service from pick-up to drop-off. Safe travels, and we look forward to serving you again whenever you’re back Down Under!

What is the most reliable car rental site?

Read on for all of our picks for the Best Car Rental Companies so you can choose the one that best fits your needs..

Best Overall: Hertz ».

Best Budget: Avis ».

Best for Businesses: National Car Rental ».

Best for Comprehensive Loyalty Program: Budget ».

Best for Luxury Rentals: Enterprise ».

How do I choose a good car rental?

Specific models can't be guaranteed at the rental counter, so think the class of car instead, such as compact, economy, luxury, SUV, etc. Also keep an eye out for the rental car company's fuel policy, a 'full-to-full' fuel policy is the most common, and often the best choice, especially for road-trippers.

How far out should you book a rental car?

When's the best time to book your rental car? Booking three to six months before you travel is usually ideal. Prices tend to be most competitive during this period. There isn't much benefit to booking further ahead.

Why are car rentals so expensive in Australia?

Many car rental companies sold off much of their fleets during the pandemic. Now that so many of us are on the road again – literally – the huge demand is driving up prices, compounded by supply issues surrounding new cars. So how can you best navigate this new reality and what should you watch out for?