How do I enable remote desktop on gateway?

Configuring the Remote Desktop Gateway on Windows

We will explain in detail how to configure the Remote Desktop Gateway [RDG] service on a domain on platforms running Windows Server.

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How to Setup a Remote Desktop Gateway

  • Author:

    sengstar2005

  • Updated date:

    Jan 26, 2021

Accomplished systems and network administrator with 10+ years of experience managing server infrastructures and data-center operations.

Deploy the RD Gateway role

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In this article

This article will tell you how to use the Remote Desktop Gateway [RD Gateway] role to deploy Remote Desktop Gateway servers in your Azure Virtual Desktop or Remote Desktop environment. You can install the server roles on physical machines or virtual machines depending on whether you are creating an on-premises, cloud-based, or hybrid environment.

Remote Desktop Services - Access from anywhere

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  • 07/29/2021
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  • 4 contributors

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In this article

Applies to: Windows Server 2022, Windows Server 2019, Windows Server 2016

End users can connect to internal network resources securely from outside the corporate firewall through RD Gateway.

Regardless of how you configure the desktops for your end-users, you can easily plug the RD Gateway into the connection flow for a fast, secure connection. For end-users connecting through published feeds, you can configure the RD Gateway property as you configure the overall deployment properties. For end-users connecting through to their desktops without a feed, they can easily add the name of the organization's RD Gateway as a connection property no matter which Remote Desktop client application they use.

The three primary purposes of the RD Gateway, in the order of the connection sequence, are:

  1. Establish an encrypted SSL tunnel between the end-user's device and the RD Gateway Server: In order to connect through any RD Gateway server, the RD Gateway server must have a certificate installed that the end-user's device recognizes. In testing and proofs of concepts, self-signed certificates can be used, but only publicly trusted certificates from a certificate authority should be used in any production environment.
  2. Authenticate the user into the environment: The RD Gateway uses the inbox IIS service to perform authentication, and can even utilize the RADIUS protocol to leverage multi-factor authentication solutions such as Azure MFA. Aside from the default policies created, you can create additional RD Resource Authorization Policies [RD RAPs] and RD Connection Authorization Policies [RD CAPs] to more specifically define which users should have access to which resources within the secure environment.
  3. Pass traffic back and forth between the end-user's device and the specified resource: The RD Gateway continues to perform this task for as long as the connection is established. You can specify different timeout properties on the RD Gateway servers to maintain the security of the environment in case the user walks away from the device.

You can find additional details on the overall architecture of a Remote Desktop Services deployment in the desktop hosting reference architecture.

Before you begin

Before you connect manually with a Remote Desktop Gateway, you must configure your Remote Desktop Connection client.

Configure your Remote Desktop Connection client to use a Remote Desktop Gateway.

  1. Start Remote Desktop Connection.

    Tip: This tool is typically located here: Start menu > All Programs > Accessories > Remote Desktop Connection.

  2. Enter your IBM® Planning Analytics account information:
    1. In the Computer field, enter the address for your IBM Planning Analytics system.

      For example:

      server_name.planning-analytics.cloud.ibm.com

      Tip: Your desktop system address is listed in your Welcome Kit. When Remote Desktop Gateway is enabled, the address for your IBM Planning Analytics system is server_namerich.planning-analytics.cloud.ibm.com. The suffix rich must be appended to the server_name.

    2. Click Show Options.
    3. Enter your user name for your Windows remote desktop account on the IBM Planning Analytics system. For example, server_name\modelerX.
  3. Select the Allow me to save credentials check box.
  4. Click the Advanced tab and then click Settings.
  5. In the RD Gateway Server Settings dialog, do the following:
    1. Select Use these RD Gateway server settings.
    2. Ensure that your IBM Planning Analytics address, for example server_namerich.planning-analytics.cloud.ibm.com, appears in the Server name field.
    3. Ensure that the Bypass RD Gateway server for local addresses check box is not selected.
    4. Select Use my RD Gateway credentials for the remote computer.
    5. Click OK.
  6. Save your connection settings to an RDP file.

    Note: By creating an RDP file, you can quickly connect in your next Remote Desktop Connection session, without re-entering your credentials. You can also customize and distribute the RDP file later to multiple clients.

    1. Click the General tab.
    2. Click Save As and enter a name for your RDP file.
    3. Click Save.

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