HP Pavilion laptop won t turn off

What to Know

  • Press the power button to turn on your HP laptop.
  • If it doesnt turn on, make sure its charged, or has the power cable plugged in [make sure you're using the right charger].
  • If it doesn't turn on, try disconnecting other devices and trying again..


This guide will walk you through how to turn on your HP laptop, and some of the things you can try if it doesnt turn on.

How to Turn on an HP Laptop

The only real way to turn on most HP laptops is by pressing the power button. If your laptop is in sleep mode, you may just be able to open the lid, but if its powered down, then youll need to press the power button.

The power button for HP's Spectre x360 13 is found on one of the back, angular corners.

Jon Martindale

Depending on which HP laptop you have, the power button will be located in slightly different places. Some have it on the side, others on one of the corners on the back, while others still have it located just above the keyboard on the bottom half of the laptop.

If you need help finding your laptops power button, refer to the manufacturers manual, or check out HP's support site for documentation.

What Do I Do If My HP Laptop Wont Turn On?

If you press the power button and your HP laptop doesnt turn on, it may not be broken. There are a number of steps you can take to try to fix the problem.

  1. Plug in its charger and try to turn on the HP laptop again. It may be that it was just out of battery. If the laptop turns on, but wont stay on when the power cable isnt plugged in, you may have a faulty battery.

  2. Make sure youre using the right charger. Many laptop chargers look the same. If you can, try using a different one, or a different USB-C cable, if possible.

  3. Double check that the screen isnt just turned off. Do you hear the fan spin up? Try turning up the brightness on the main screen, or checking any external displays to see if theyre showing the laptop running. Try plugging in an external monitor to see if that gets you a picture.

  4. Remove any external drives, media, or accessories, and disconnect the laptop from any docking station, adapter, or hub. Sometimes external devices can cause errors which block a laptop from booting up. Once everything is unplugged [except for power], try again to turn it on.

  5. Try a hard restart: remove the charger and battery [if you can], then press and hold the power button for 30 seconds. This will drain any residual charge from the laptop.

  6. If you get specific beeps when you try to start the laptop, those are POST codes which can give you a clue as to whats wrong.

  7. Check that the vents are clear from dust and that the laptop hasnt overheated. If your HP laptop gets too hot, it may shut down and refuse to boot to protect its components. Use compressed air to clean out any dust build up if its a problem.

If none of the above works, youll need to try taking the laptop in for repair. If its under warranty, consider taking it back to the retailer, or HP, otherwise find a well-reviewed and qualified repair shop.

How to Restart an HP Laptop
FAQ
  • How do I turn on Wi-Fi on my HP laptop?

    The steps to enable Wi-Fi are the same for all Windows devices, so follow the instructions for enabling Wi-Fi on a Dell laptop. Some HP laptops may have a physical Wi-Fi switch that must be turned on.

  • How do I turn on Bluetooth on an HP laptop?

    The steps for enabling Bluetooth on Windows 10 are the same for all PCs. Enabling Bluetooth on Windows 7 is a little different.

  • How do I turn off the touchscreen on an HP laptop?

    Open the Windows Device Manager and select Human Interface Devices, choose your touch screen display, then right-click and select Disable device.

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