XenDesktop - No remote desktop license server is available
Article | Configuration | {{likeCount}} found this helpful | Created: {{articleFormattedCreatedDate}} | Modified: {{articleFormattedModifiedDate}}
download Why can't I download this file? Log in to Verify Download Permissions
Archived Forums
>Windows Server 2016 General
Question
-
0
Sign in to vote
Users launching published applications or admins logging in to the Citrix Terminal services server are getting a Remote Desktop License issue popup. "There is a problem with your remote desktop license, and your session will be disconnected in 60 minutes." With previous versions of Citrix, the presentation server days, we always used device cal's. The RD license manager shows all of the device cal's in use. The remote desktopGPO on the Citrix TS server has the license server gpo enabled and the correct server is specified. The licensing mode is set to per device. The assigned device CAL's expire in just under two months after the initial assignment. Does the new version of Citrix, or Windows 2016need per user CAL? Why aren't the cals being reassigned, or is this a function of Server 2016that has changed? We did a complete upgrade from server 2008 running presentation server 6.5 to server 2016 running XenApp 7.15. Either we got by on the old environmentor we have a misconfiguration on the new environment. Citrox support says this is a windows issue, all the Citrix licensing looks good.
Thank you for any help.
Thursday, September 20, 2018 6:45 PM