Splashtop Inc. provides next-generation remote access and remote support software around the world - in North and South America, Europe, Asia, the Middle East and Africa. Splashtop's cloud-based, secure and easy-to-manage solutions serve customers spanning the spectrum of users from multinational corporations and academic institutions to small businesses, MSPs and individuals.
Over 30 million users have now downloaded Splashtop from app stores and manufacturers such as HP, Lenovo, Dell, Acer, Sony, Asus, Toshiba, Intel and others have shipped Splashtop software on over 100 million devices.
Products and Solutions
Splashtop remote access solutions such as Splashtop Business Access, Splashtop Remote Support, Splashtop SOS, Splashtop Enterprise, Splashtop On-Prem and Splashtop Personal enable people to access and control their favorite apps, files and data from their mobile devices. Splashtop training solutions are used by teachers in schools and districts worldwide to enable interactive learning as part of EdTech initiatives. Colleges and schools use Splashtop to provide remote access to student labs. And the Mirroring360 screen mirroring and sharing solution is used by software developers, schools and businesses to easily share screen content.
Splashtop Inc. delivers the best-in-class remote access, remote support, cross-screen productivity and collaboration experience. Splashtop SOS On-Prem, standing for Splashtop On-demand Support with on-premise deployment, is now integrated with Freshservice, to provide remote desktop connection with just a few clicks for a Freshservice technician to reach out to the end user, and faciliate remote support capability. It is a solution optimized for IT Support and Helpdesks looking for a fast and user-friendly remote support solution with high performance and robust security. Splashtop SOS On-Prem comes with the following key features: - Remote session can be initialized within the support ticket with a few clicks. - No installation of application or plugin is required for end users. - Full Splashtop features are supported in a remote session, e.g. file transfer, remote reboot, chat, multi-monitor, copy-and-paste, and etc. - Session logs, including file transfer logs, are automatically retrieved for auditing purpose when the support case is closed. - Remote sessions are fully encrypted. - A technician can connect to unlimited number of end users.
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1. Install the app Splashtop SOS On-Prem from Marketplace. 2. Log in to your Splashtop Gateway to get an API key and insert to the key field. 3. Create the customized comments in Custom ticket comments to customer field. Use %%LINK%% as the placeholder for actual SOS download link. E.g. Please download and open SOS from %%LINK%%. 4. Click Install then you are ready to go! More info on how to set up and use Splashtop SOS On-Prem with Freshservice, please refer to the article below: //support-splashtopenterprise.splashtop.com/hc/en-us/articles/900001714223-Integrate-Splashtop-On-Prem-with-Freshservice
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Splashtop On-Prem is the best value on-premise solution for secure remote access, remote control, and remote support to any device. This all-in-one solution offers both unattended anytime access and attended on-demand connections, making it the perfect solution for all your remote access needs. Enable employees to access to work computers from anywhere and IT and help desks to efficiently support computers and devices.
Looking for a cloud-based solution instead? See Splashtop Enterprise
Guaranteed savings when you choose Splashtop On-Prem over BeyondTrust Remote Support [formerly Bomgar Remote Support]
Unattended Remote Access & Control
Get unattended, anytime remote access to Windows and Mac computers as well as many Android devices. Remotely access virtual machines on any hypervisor [VMware, Citrix, Microsoft, and others].
Attended Remote Access & Control
Get attended/quick support for on-demand access to Windows and Mac computers, many Android devices, and iOS [view only] iPhones and iPads.
HD quality, fast connections in real-time, frame rates up to 60 fps, minimized latency, performance indicator, quality settings and more.
Access and support your Windows, Mac, iOS and Android devices from any other Windows, Mac, Android, and iOS device. Access and support your IoT devices including kiosks, point of sale [POS], and more.
Unattended Android Access & Management
Remote into Android and IoT devices including smartphones, tablets, rugged Android devices, POS devices, kiosks and set-top boxes. Get enhanced Android management features like 1-to-Many actions for apk push-install, remote reboot and file dispatch, and system inventory and reporting.
All Splashtop connections are protected with TLS and 256-bit AES encryption. All user ID and passwords are encrypted in-flight and at rest. All connections and management events are logged. Global and group policies to enforce password / login behavior, network access, device activation and Streamer behavior. Supports private SSL certificates and two-factor authentication for extra layers of security.
Manage teams and users. Set roles and access permissions. Group computers and/or users together to stay organized.
Active Directory Integration
For ease of deployment and maintenance, Splashtop can use Active Directory to easily provision user’s accounts and authenticate / authorize each user session request with Active Directory.
Install the Splashtop On-Prem Gateway in your DMZ or behind your firewall. Remote sessions can be peer to peer across local or routable networks; or bridged through the Splashtop On-Prem Gateway for cross network access.
View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi. Even multi-monitor for Mac!
Transfer files quickly thanks to our fast and secure connections. You can drag-and-drop files between computers and also transfer files without starting a remote session!
Chat with the user at the remote computer while in a session or outside a session.
Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.
Remotely wake up your computer. The target computer must support Wake-on-LAN and be connected via LAN cable. And another computer on the same network must be powered on.
Print files on a remote computer to a local printer. No need to transfer files, and no need to fax printed documents. Just select the file you need from your remote computer and print it on your local printer instantly.
Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.
Two users into one computer
Two members of a team can remotely access a computer at the same time.
Transmit input via your local microphone to the remote computer as the microphone input [Windows only].
Redirect a USB device [smart card reader, security key, stylus/HID device, or printer] on your local computer to the remote computer. The redirected device works on the remote computer as if it’s plugged in directly at that computer [Windows only].
IT admins can schedule times for when individuals or group of users can have access to computers.
Securely bridge RDP connections to Windows computers and servers through Splashtop without using VPN or installing any remote access agent.
Access Control with IP Restriction
Restrict access to Gateway based on user IP.
Export log data to a syslog server for security information and events management [SIEM] system to retrieve and analyze.
Headquartered in San Jose, California and founded in 2006. Splashtop delivers the best-value remote access, remote support, and screen mirroring solutions. Splashtop remote access solutions are used by more than 200,000 businesses and more than 30 million users for more than 800 million sessions.
Splashtop is committed to providing the best value in remote computer access at prices up to 80% less than the competition. We do it with a hardworking team and our solutions cost less because we spend less on marketing and rely on our happy customers to help spread the word. Thanks for your support.