Posted by Adam Gorden on Aug 3, 2021 3:53 PM.
Q: Today, the Audible app keeps crashing when my iPhone screen goes into sleep mode. It’s driving me crazy. How to fix this Audible app crashing iOS 7 problem? Thanks in advance.
To listen to Audible books, we usually use the Audible app. Audible has launched Audible for Android, Audible for iOS, Audible for Windows 10, and Audible desktop for users to playing Audible books. However, there is no perfect app in the world. According to some Audible listeners, a crashing problem has happened to Audible recently. If you find the Audible app stops suddenly from time to time, you may get this Audible crashing problem. But no need to worry, since we will help you solve this Audible app crashing issue with 5 solutions. Just keep reading.
Why Does Audible Keep Crashing?
Before we go to the first solution to fix Audible keeps crashing. Some of you might be interested in the reasons for this Audible crashing issue. Here are some possible reasons:
1. You do not have enough space on your phone for the normal running of the Audible app. Sometimes a single app can occupy most of the memory space.
2. The Audible app has a bug that causes Audible to stop.
3. The iOS or Android system has a bug that causes this crashing issue.
4. Unstable internet connection may lead to this problem as well.
How to Fix Audible App Crashing in 5 Ways
In this part, we will walk you through the best 5 solutions to solve this Audible app crashing problem. If you cannot fix this issue with the former 4 solutions, you can go to the solution 5 to change to another audio player to play Audible books.
Solution 1. Force Quit All the Running Apps and Check Storage
In this part, we will walk you through the best 5 solutions to solve this Audible app crashing problem. If you cannot fix this issue with the former 4 solutions, you can go to the solution 5 to change to another audio player to play Audible books.
On iOS
1. Open the App Switcher. To do this, you need to swipe up from the bottom to the middle on the iPhone with Face ID or double click the Home button on an iPhone without Face ID.
2. Swipe up all the apps to close all of them.
On Android
1. You can swipe up from the bottom.
2. Swipe from left to right. On the left, tap the Clear all button.
You can also check the left storage of your device. Delete useless files and apps to release more space for the Audible app.
Solution 2. Restart Audible App and Device
Usually, a simple restarting will solve 90% of the problems in our daily life. It is worthwhile to try to fix this issue by restarting when your Audible app keeps crashing. But only to restart your Audible app is not enough. You need to give it a restart for both the Audible app and your device.
Solution 3. Update iOS/Android
Perhaps, your iOS or Android system is outdated, and Audible keeps crashing due to this outdated system. You need to check your system as soon as possible since that will probably cause any issues with your phone.
On iOS
1. When the Audible iPhone app crashing, just go to Settings > General > Software Update. From this screen, you will know whether you need to update iOS.
2. Follow the instructions to update iOS if an update is needed.
On Android
1. Navigate to Settings > System > Advanced > System update.
2. See the Android version and Security patch level to check the Android version.
Solution 4. Reinstall Audible App
Another method to fix the Audible app keeps crashing is to uninstall and reinstall the Audible app. Noted that uninstalling will remove all the downloaded audiobooks and those marked as Finished. You need to download and mark them again after you reinstall the Audible app to your device.
On iOS
1. Tap and hold the Audible app icon. Click the X icon on the corner of the Audible app to delete it.
2. On the popping-up window, tap the Delete button.
3. Go to the App Store, find the Audible app, and install it again.
On Android
1. Go to the Google Play Store app and tap the profile icon.
2. Go to Manage apps & devices > Installed.
3. Tap the Uninstall button next to the Audible app.
4. Click the Install button next to the Audible app to install it.
Solution 5. Use Other Players to Play Audible Audiobooks
If you still cannot fix the Audible app crashing, you can contact Audible via email, official website, or social media such as Twitter/Facebook/Instagram.
When you are waiting for the reaction of Audible, you can use other music players to play Audible books. But before you do that, you must convert Audible AA/AAX books to MP3, since other audio players do not support the AA or AAX formats. To convert Audible AA/AAX books, an Audible converter is needed. ViWizard Audible Converter is a leading Audible converter and it can convert Audible books to lossless, MP3, M4B, and more formats with incredibly 100X faster speed. All the ID3 tags will be kept for you, too.
Adam Gorden is an experienced writer of ViWizard who is obsessed about tech, movie and software.
Why does my Audible keep stopping?
Perhaps, your iOS or Android system is outdated, and Audible keeps crashing due to this outdated system. You need to check your system as soon as possible since that will probably cause any issues with your phone. 1. When the Audible iPhone app crashing, just go to Settings > General > Software Update.
Why does Audible keep cutting out on my iPhone?
Answer: A: That is something that the developer of the Audible app would need to change. When an iPhone is locked, apps do not continue to run unless that capability has been designed into the app. See if the app has settings to prevent auto lock or to keep playing while the device is locked.
Why is my audiobook skipping?
If your audio is skipping while listening, we recommend downloading the book to your device instead of streaming it. If you’re listening over a Bluetooth connection, try these steps: In your device’s Bluetooth settings, unpair the Bluetooth accessory. Restart your device.
How do I call Audible?
Our customer service team is happy to assist you. Please connect with them here. Please note that we are only able to process your customer care inquiry via this contact link or via phone at 1-888-283-5051.
Why does music stop playing when screen is off iPhone?
If the music stops while in the background, you can fix it this way: Launch the Documents app and open Settings > Security. If the app starts with the main view, it means the app crashed – in this case, check if restarting your iPhone or iPad helps to eliminate the issue.
How do I restart my Audible app?
Tap Help & Support. Tap the 3 vertical dots in the upper right. Tap on Reset Application. Tap OK to confirm that you want to reset the app.
How do I keep podcasts from going to sleep on my iPhone?
To set up automatic sleep for Apple Music or Podcasts, open the Clock app on the iPhone and select Timer at the bottom left. Then tap on ‘When Timer Ends’ and scroll down till you reach ‘Stop Playing’ and select ‘Set’ at the top right.
Why won’t my audio books play?
If your audiobook stops playing abruptly, you may not have enough space on your device. On your Android phone or tablet, open the Settings app. Free Up Space. Re-download the audiobook.
Is there an issue with Audible?
Audible.com is UP and reachable by us. The above graph displays service status activity for Audible.com over the last 10 automatic checks.
Is Audible free with Prime?
No. An Audible Plus or Audible Premium Plus membership is separate from a Prime membership. If you haven’t been on an Audible Premium Plus membership before, you can sign up for a 30 Day Free Trial and receive 1 free credit [2 credits for Prime members], along with access to the Plus Catalog.
Is Audible owned by Amazon?
Audible is an Amazon subsidiary and the exclusive supplier of digital audiobooks for Amazon. With Audible, you can purchase a digital audiobook and listen to it on a compatible Fire tablet, Kindle e-reader, Kindle reading app, or Audible app.
Why does my phone keep pausing my music?
If music apps on your phone or tablet are not allowed to run in the background, your audio may stop if the phone or app goes to sleep.
Why does my music stop playing when my screen goes black?
Turn off Lock Screen Widget At times, the music widget interferes with the other third-party apps, and that makes the audio stop when the phone screen turns off. To fix the issue, you need to disable the music widget in lock screen settings.
Why is Audible queued?
If the title is stuck in a “queued” status, it may be possible that your device’s memory is full. Please tap the [X] alongside the queued title and reattempt your download. If you still cannot download the title or it resumes queued status, please free up space on your device and reattempt your download.
How do I update my Audible app?
Android Launch the Google Play Store on your device. Tap your profile icon in the top right corner of the screen. Tap My apps & games. Find the Audible app in the Updates pending list. Tap Update.
Where have my Audible books gone?
Open the Audible app. Tap the gear icon in the top right corner. Enter your Audible/Amazon credentials on the Sign in page. After signing in, tap Library, followed by Titles, then All Titles to see a list of all purchased content on this account.
Why does my podcast stop playing when my phone goes to sleep?
If the app is stopping when your phone’s screen goes dark/turns off/goes to sleep, it is likely an Android level setting which is designed to save battery life.
Why does my podcast stop when my iPhone locks?
Once the iPhone is back on, check to see if your Podcast app behaves as expected, and plays while the display is locked. If not, try removing and then reinstalling the Podcast app: Remove built-in Apple apps from the Home screen on your iOS 10 device or Apple Watch – Apple Support . Then, try again.
How do you stop podcasts after 30 minutes?
Spotify’s sleep timer settings work for both podcasts and music, but only on Android [as of when we published this article]. Open Spotify. Tap on the “More” icon at the top right of the “Now Playing” screen. Tap “Sleep Timer.” Set the timer length [between 5 and 60 minutes, or end of current episode/track].
How do I fix my Audible audio?
For Audible app not working on Android Choose the Settings app on your device. Find Audible and go to the Audible App Info window. Choose the Clear Cache button, and then the Force Stop button. Exit this window and reboot your device. Launch the Audible app and sign in to it again.
Why can’t I hear my audiobook on my Iphone?
One issue you may come across is with DRM. Because of DRM, you won’t be able to play audiobooks with any iOS app. Basically, on an iOS device, Apple provides the iBooks app. These audiobooks are synced using iTunes to your device.
Is Audible UK working?
Audible.co.uk is UP and reachable by us.
Is Audible free with Prime 2021?
Currently, Audible is not free with Amazon Prime. Both Audible Plus and Premium Plus memberships are separate from Prime membership. For instance, Prime members are invited to start their 30-day free trial with 2 free credits.
What is the best audiobook app?
Best audiobook apps in 2021 Audible [Android, iOS: $17.95/month] Audiobooks.com [Android, iOS: $14.95/month] Realm [Android, iOS: Free] Google Play Books [Android, iOS: Free] Kobo Books [Android, iOS: Free] Bookmobile [iOS: $3.99] Smart AudioBook Player [Android: $1.99] Listen Audiobook Player [Android: $1.99].
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