What term refers to the knowledge education training skills and expertise of a firms workers Mcq?
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Show Human Resources Management, 13e (Dessler) Chapter 1 Introduction to Human Resource Management 1) The basic functions of the management process include all of the following EXCEPT ________. A) planning B) organizing C) outsourcing D) leading Answer: C Explanation: C) The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions. Diff: 1 Chapter: 1 Objective: 1 Skill: Concept Learning Outcome: Define human resource management and describe modern trends in the field 2) Which of the following is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling personnel? A) manager B) entrepreneur C) generalist D) marketer Answer: A Explanation: A) The manager is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling the efforts of the organization's people. An entrepreneur may manage people or may hire a manager to do so instead, but entrepreneurs are defined as individuals who start their own businesses. Diff: 2 Chapter: 1 Objective: 1 Skill: Concept 1 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1. Which of the following demographic issues represents a challenge for human resource managers? (A) increasingly diverse workforce (B) aging workforce (C) increasing use of contingent workers (D) both a and b e. all of the above (d; moderate; p. 13) 2. The proportion of women in the workforce is projected to _____. (A) increase significantly over the coming decade (B) decrease as more women decide to stay home with children (C) stop growing (D) increase at a decreasing rate 3. What tactic will employers likely have to take to fill openings left by retiring employees? (A) instituting flexible work hours (B) providing elder care (C) hiring more women (D) rehiring retirees 4. A _____ is a company’s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. (A) SWOT analysis (B) mission statement (C) strategy (D) tactic 5. The performance of human resource departments is evaluated based on _____. (A) measurable evidence of efficiency (B) measurable evidence of effectiveness (C) anecdotal evidence (D) both a and b 6. The term _____ means contributing in a measurable way to achieving the company’s strategic goals. (A) competitive advantage (B) achievement success (C) value creation (D) success metric 7. Managers use a(n) _____ to measure the HR function’s effectiveness and efficiency in producing employee behaviors the company needs to achieve its strategic goals. (A) metric (B) HR Scorecard (C). benchmark (D) high performance work system 8. What term refers to the knowledge, education, training, skills, and expertise of a firm’s workers? (A) human resources (B) human capital (C) intangible assets (D) knowledge assets 9. What metric evaluates retention efforts by an organization? (A) turnover costs (B) turnover rate (C) cost per hire (D) both a and b (e; easy) 10. Firms can use the _____ as a benchmark for the cost per hire metric. (A) Government employment report (B) Cost Per Hire Staffing Metrics Survey (C) Employer Costs for Employee Compensation Report (D) Government Job Turnover Report
Share: What terms refers to the knowledge education training skills and expertise of a firm's workers?Human capital is term refers to knowledge, education, training, skills and expertise of a firm's workers.
What term refers to the knowledge skills and abilities of a firm's workers Mcq?Explanation: B) Human capital is the knowledge, skills, and abilities of a firm's workers. In the modern workforce, employment is shifting from manual workers to knowledge workers.
What term describes the right to make decisions direct others work and give orders?Answer: Authority is the right to make decisions, to direct the work of others, and to give orders. Line managers are authorized to direct the work of subordinates and are directly in charge of accomplishing the organization's basic goals.
What is a KSAO assessment?KSAOs are attributes of an applicant or an employee that are used for personnel selection, performance appraisal, and career development. Each job and company requires its people to have KSAOs relevant to the functions of the organization and position.
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