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Start>Programs>Accessories>Communications> Remote Desktop Connection menu item is not showing. I have tried installing it from the XP Pro CD, but the installer says its already built in. I have never set up or used any remote desktop service, and so I have no idea what I'm looking for. I'm stumped.
I have set up a Remote Desktop software on the host and an VPN on the client and host machines. Were these steps required?
The two computers both have Windows XP SP3, and are now on the same home LAN, but the host will be moved to another part of the city. I can connect from the client to the host via VPN, but that just creates an icon in the notification tray identical to that for a normal internet connection. I can't "see" or "do" anything on the host from the client.Lou in Ottawa, Canada, TimeZone: Eastern GMT-5Sunday, April 12, 2009 8:00 PM
General Remote Desktop connection troubleshooting
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- 12/23/2021
- 8 minutes to read
- 8 contributors
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In this article
Use these steps when a Remote Desktop client can't connect to a remote desktop but doesn't provide messages or other symptoms that would help identify the cause.
Remote Desktop connection not working /can’t connect [Fixed]
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
Updated: Nov 8, 2021
Posted: January 2021
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- Remote Desktop is a very useful feature, which allows us to control our computer from another device.
- Some factors can cause Remote Desktop to stop working but read the article below to find plenty of solutions.
- We wrote a lot more about Remote Desktop Connection so it would be useful for you to bookmark the page.
- If you experienced any other Windows 10 errors you have to check out our Windows 10 errors hub.
Remote Desktop is a very useful Windows 10 feature, which allows us to control our computer from another device.
Of course, it requires an internet connection to work, so if your computer is not properly connected to the internet, you won’t be able to use this feature.
However, even some other factors could cause Remote Desktop to stop working, and we’re going to talk about these issues and solutions for them in this article.
Speaking of issues, many users reported the following problems:
- Remote Desktop can’t connect to the remote computer for one of these reasons Windows 10
- Sometimes you might get this error message on your PC. If you encounter this problem, be sure to try all the solutions from this article.
- Windows 10 RDP client not working
- Sometimes RDP client won’t work at all on your PC. This can be due to your system configuration. To fix that, make sure that you’re using a private network.
- RDP this computer can’t connect to the remote computer
- This is another common problem with RDP. To fix this issue, be sure to check both your antivirus and firewall.
- Remote Desktop not working after Windows 10 upgrade
- Sometimes issues with Remote Desktop can occur after installing a Windows update. To fix the issue, simply remove the update and the problem will be fixed.
- Unable to connect to remote PC, please verify Remote Desktop is enabled
- This is another common problem with Remote Desktop. However, you should be able to fix the problem using one of our solutions.
- Windows 10 Remote Desktop credentials did not work
- If you encounter this error on your PC, you might be able to fix it simply by removing your saved credentials.
- Remote Desktop cannot connect error, certificate expired invalid, in the time allotted
- There are various errors that can appear while trying to use the Remote Desktop feature. However, you should be able to fix them using one of our solutions.
- Remote Desktop won’t connect over the Internet
- This is another problem related to the Remote Desktop feature. If Remote Desktop can’t connect, be sure to check your firewall and antivirus settings.
The remote desktop can’t connect to the remote computer for one of these reasons:
- Remote access to the server is not enabled
- The remote computer is turned off
- The remote computer is not available on the network
These can be caused by a limited network connection, not enough memory, and wrong firewall settings.
So, if you can’t connect to Remote Desktop in Windows 10, make sure your computer doesn’t have any of the above-mentioned issues.
How to Fix Remote Desktop Connection Not Working?
There are plenty of reasons for failing to connect to a remote desktop – expired certificates, blocked firewalls, issues on the client – the list goes on. Here we’ll look at how to fix one common cause of insufficient permissions. Please refer to other sections in this article for more fixes.
To assign permissions to users to access the remote desktop from the remote server, do the following:
- Enter GPEdit.msc command in the Windows run prompt.
- Open Group Policy Object Editor.
- Through the console tree go to: “Computer Configuration” > “Windows Settings” > “Security Settings” > “Local Policies” > “User Rights Assignment”.
- Double-click “Allow log on through Remote Desktop Services”.
- Add the group then click “OK”.
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Pure Capsaicin OP10 Replies
May 20, 2017 at 21:39 UTC
Windows 10 expert
118 Best Answers
311 Helpful Votes
What do you mean the good old way, mstsc.exe is the remote desktop application, if you mean RDP manager, this is a separate installation, if you mean you click start and type remove desktop it may simply be an indexing issue.
Can you elaborate?
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Pure Capsaicin
OP
Best Answer
May 20, 2017 at 22:02 UTC
After the update there's a remote desktop client app being forced, see below:
//www.microsoft.com/en-us/store/p/microsoft-remote-desktop/9wzdncrfj3ps
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Anaheim
OP
May 20, 2017 at 22:07 UTC
System-->Remote Settings-->It's gone now.
Thanks for the reply.
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Anaheim
OP
May 20, 2017 at 22:08 UTC
Yes that's what I needed thanks so much!!
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Pure Capsaicin
OP
May 20, 2017 at 22:21 UTC
Glad to help!
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Anaheim
OP
May 20, 2017 at 22:36 UTC
Thanks again I love this community!
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Habanero
OP
May 21, 2017 at 00:45 UTC
There is also the Remote Desktop app in the app store.
Microsoft Remote Desktop
//www.microsoft.com/store/apps/9wzdncrfj3ps
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Anaheim
OP
May 23, 2017 at 01:48 UTC
Yes I have it now thanks!
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Pimiento
OP
Jul 18, 2017 at 20:02 UTC
If you are still looking for the control panel / system applet to be able to manage inbound settings etc usesysdm.cpl. Completely hidden from everything but still works...for now
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Anaheim
OP
Jul 20, 2017 at 04:46 UTC
Thanks so much!
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