Which of the following forms of interpersonal power is based on position and mutual agreement quizlet?
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Terms in this set (38)Power exerted by means of Influence (affecting thoughts, behavior, and feelings of another) and authority (right to influence another person) Zone of indifference Range in which attempts to influence a person will be perceived as legitimate and acted on without a great deal of though Reward power Based on an agent's ability to control rewards that a target wants Coercive power Based on an agent's ability to cause an unpleasant experience for a target Legitimate power Based on position and mutual agreement Referent power Based on interpersonal attraction Expert power Exists when an agent has specialized knowledge or skills that the target needs (strongest relationship with performance and satisfaction) Intergroup sources of power Control of critical resources and strategic contingencies Strategic contingencies Activities that other groups depend on in order to complete their tasks Factors that give a group control over a strategic contingency Ability to cope with uncertainty, high degree of centrality, nonsubstitutability Group that has the ability to cope with uncertainty Human resources, legal (high risk, high demand) Group that has a high degree of centrality Research and development, sales Group that is nonsubstitutability High degree of power - finance or accounting? Information power Access to and control over important information Personal power Used for personal gain, negative face of power Social power Used to create motivation or to accomplish group goals, positive face of power First-line supervisors - Kanter's powerlessness Overly close supervision, tendency to do the job themselves Staff professionals - Kanter's powerlessness Resist chance, try to protect their turf Top execs - Kanter's powerlessness Focus on budget cutting and punishing others, use dictatorial, top-down communication Managers - Kanter's powerlessness Make external attributions for negative events Organizational politics Use of power and influence in organizations Empowerment Motivate people, create meaning, hope to get things done Political skill Ability to get things done through favorable interpersonal relationships outside formally prescribed organizational mechanisms A manager can request an employee to greet customers because he has the Authority Coercive power is based on an agent's ability to cause an unpleasant experience for a target Charismatic individuals are often thought to have ________ power Referent To be considered ethical, power-related behavior must Represent the greatest good for the greatest number of people A secretary who follows proper channels in making requests from work-study students and who is sensitive to a student's concern is exercising which form of power? Legitimate Power that is used to motivate workers or to accomplish the group's goals is referred to as ________ power Social According to Elizion's theory of power analysis, the best source to use in prisons is Coercive According to Kanter, managers' tendencies to do the job themselves instead of training their employees to do it is a Symbol of powerlessness Which tactic is an American manager most likely to use when dealing with a tardy employee? If you don't start reporting on time for work, I will have to cut your pay (Reward power) Political activity is encouraged by Autocratic decision-making Other conditions for encouraging political activity Unclear goals, ambiguous lines of authority, scarce resources, uncertainty What have we learned about men and women and their views on political behavior? Men tend to view political behavior more favorably than do women. A good employee-boss relationship must, according to the authors, be based upon Honesty ________ is the belief that one has the ability to do a job well Self- determination Which of the following is NOT one of the guidelines offered by Kanter for using power successfully? Use power tempered by maturity and self-aggrandizement Sets with similar termsMANA ORGB1126 terms viuyenvian ORGB ch. 1166 terms k-shaw7 Chapter 11: Power and Political Behavior49 terms guineverejamie Ch. 1118 terms TheFuture27 Sets found in the same folderTest 3112 terms crazee104 Four Approaches To Stress4 terms dreama_lumpkins Organizational Behavior Final Exam!!!158 terms jordan_schotz OrgB Ch.1159 terms nicowroy
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Which of the following is a difference between power and authority quizlet?Which of the following is a difference between power and authority? Power is the ability to influence while authority is the right to influence another person.
Which statement best defines coercive power?What is Coercive Power? The power based on an agent's ability to cause the target to have an unpleasant experience is called coercive power.
Which of the following defines principled dissent?Graham (1986, p. 2) introduced the construct of principled dissent, defining it as any effort individuals make to protest and/or change the organizational status quo because of their conscientious objection to currently policy or practice.
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